- Lòd travay pou defini travay sèvis ki nesesè prensipalman (men pa sèlman) nan lokal kliyan yo.
- Zouti orè ak dispatch pou jere resous ak ekipman ki nesesè pou sèvis kliyan, vizyalize randevou sou plas, ak optimize orè sèvis yo ak routage efikas ak matche ak konpetans resous.
- Zouti kominikasyon pou amelyore kolaborasyon ant ajan sèvis kliyan, dispatchers, teknisyen jaden, kliyan, ak lòt moun ki gen enterè.
- Yon aplikasyon mobil fasil-a-itilize ki gide teknisyen yo atravè chanjman orè ak travay sèvis.
- Kapasite jesyon byen pou kenbe tras de ekipman kliyan yo ak istwa sèvis yo.
- Antretyen prevantif pa otomatikman jenere randevou antretyen renouvlab pou ekipman yo.
- Kapasite envantè, achte, ak retounen pou jere stock kamyon, demann lòd achte ak akonplisman, ak retounen pwodwi.
- Kapasite bòdwo pou jenere fakti ki baze sou pwodwi ak sèvis yo bay kliyan yo.
- Suivi tan pou ede w swiv kijan resous yo ap pase tan yo, kit yo vwayaje, si yo pran repo, oswa yo ap travay.
- Analytics pou fè rapò sou endikatè pèfòmans kle pou jere lòd travay, pwograme aktivite, ak kominike avèk kliyan yo.
Dynamics 365 Field Service
$1,140.00 Regular Price
$912.00Sale Price
Price Options
D365 FIELD SERVICES
ANNUAL SUBSCRIPTION - 2YR PRICE LOCK GUARANTEE WITH
$912.00every year until canceled
Dynamics 365 Field Service deliver exceptional customer experiences, helps organizations deliver onsite service to dispatch the right resource to the right place at the right time.
Dynamics 365 Field Service the following components:
- Work orders to define the service work needed primarily (but not exclusively) at customer locations.
- Scheduling and dispatch tools to manage resources and equipment needed for customer service, visualize onsite appointments, and optimize service schedules with efficient routing and resource skill matching.
- Communication tools to enhance collaboration between customer service agents, dispatchers, field technicians, customers, and other stakeholders.
- An easy-to-use mobile application that guides technicians through schedule changes and service work.
- Asset management capabilities to keep track of customer equipment and service history.
- Preventive maintenance by automatically generating recurring maintenance appointments for equipment.
- Inventory, purchasing, and returns capabilities to manage truck stock, purchase order requests and fulfillment, and product returns.
- Billing capabilities to generate invoices based on products and services delivered to customers.
- Time tracking to help you track how resources are spending their time, whether they're traveling, on break, or working.
- Analytics for reporting on key performance indicators for managing work orders, scheduling activities, and interacting with customers.